This policy sets out how we will treat and protect the personal information of all those who interact with Lorena Santonocito through this website. Please read all sections of the Legal Notice, the Cookie Policy, if applicable, and this Privacy Policy before using this website.
In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, Lorena Santonocito, informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the data you provide, and on which the security, technical and organisational measures provided for in the regulations in force are applied, to be processed by Lorena Santonocito, as data controller.
The personal data that we may collect directly from the interested party through www.thewordstale.com will be treated confidentially and will be incorporated into the corresponding processing activity owned by Lorena Santonocito.
WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?
For the purposes set out in this Privacy Policy, Lorena Santonocito collects and processes the personal data detailed below, which will depend on the different products or services requested on this website:
Identification data: name, surname.
Contact data: postal address, e-mail address, mobile phone number.
Contractual data: data on contractual operations, ID number, products and services purchased, financial operations, payment data.
Browsing data: IP address, type and identification of the device, type of browser, domain through which you access the Website, browsing data, activity on the Website.
ON WHAT LEGAL BASIS ARE THESE DATA PROCESSED?
We process your personal data on the following legal bases:
The execution of a contract with Lorena Santonocito, for the contracting of services and/or products and to manage the services requested.
The user’s consent in relation to contact, subscription to content and the sending of commercial communications, via email, cookies or messaging systems.
The legitimate interest of the data controller to protect the users of the Lorena Santonocito website from abuse and fraud in the use of our services.
FOR WHAT PURPOSE WILL WE PROCESS YOUR DATA?
On this website, there may be different forms. In each of them, the information collected will be used in the following way:
Content subscription forms: The data provided will be used exclusively to activate the subscription, send the newsletter and keep you updated on news and specific offers, exclusive to our subscribers.
Comments form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: In the forms for consultations, suggestions or professional contact, the e-mail address will be used to respond to them and to send the information that the user requires through the website.
Registration form: In this case, we will request your personal data so that you can create an account in our system and be able to access its functionalities.
Sales form: We will process your data to manage the purchase of our products and/or services, including the management of the order, payment and all operations related to the contracting of the chosen service or product. This includes sending follow-up emails, replies, invoices, receipts, etc.
RETENTION PERIOD OF PERSONAL DATA
The personal data provided will be kept for as short a time as possible, taking into account the reasons for which the data processing is necessary, as well as the legal obligations to keep the data for a certain period of time, such as labour, tax or anti-fraud legislation which require personal data to be kept for a certain period of time or for as long as the data subject does not withdraw his or her consent.
Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and Courts, the Public Prosecutor’s Office or the competent Public Administrations during the period of limitation of any actions that may arise and, once this period has elapsed, it will be completely deleted.
Customer data: The period of conservation of personal data will vary depending on the service contracted by the customer. In any case, it will be the minimum necessary, and may be kept for up to:
4 years: Arts. 66 et seq. General Tax Law (accounting books…).
5 years: Art. 1964 of the Civil Code (personal actions without special term). – 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).
10 years: Art. 25 of the Law on the Prevention of Money Laundering and Terrorist Financing. Subscriber or registration data: From the time the user gives their consent until they withdraw it.
WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?
Any person has the right to obtain confirmation as to whether or not Lorena Santonocito is processing personal data concerning them.
The persons concerned have the right to:
Request access to personal data relating to the data subject.
Request its rectification or deletion.
Request their cancellation.
Request the restriction of their processing.
Oppose the processing.
Request data portability.
If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the Data Protection Supervisory Authority. To exercise these rights, you can write to lorena@thewordstale.com Forms may also be submitted in person or sent by letter to the contact addresses of the data controller indicated above.
In the event that you are acting through legal representation, you must also provide your National Identity Card and a document accrediting the representation of the representative.
It will be necessary to provide a photocopy of your ID card or equivalent document that proves your identity and is considered valid in law, in those cases in which the data controller has doubts about your identity.
NOTIFICATION AND DECLARATION OF BREACHES
At Lorena Santonocito we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information; however, if Lorena Santonocito determines that the personal data it processes has been misappropriated, exposed by a security breach or improperly acquired by a third party, Lorena Santonocito will act immediately, taking into account the provisions of the GDPR and the competent data protection authorities.
TO WHICH RECIPIENTS WILL YOUR DATA BE DISCLOSED?
In order to perform certain tasks strictly necessary for the performance of the business, Lorena Santonocito may share data with various external service providers, e.g. web development and maintenance or hosting company, payment processing services, order processing, marketing campaign management, website management, and email distribution, courier and transport companies, so that they can perform commercial functions on behalf of Lorena Santonocito.
All of them will have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website in accordance with the data protection regulations in force.
DATA SECRECY AND SECURITY
Lorena Santonocito undertakes to use and process the user’s personal data, respecting their confidentiality, in accordance with their purpose, and to comply with its obligation to store them and adopt all measures to prevent their alteration, loss, processing or unauthorised access, in accordance with the provisions of current data protection legislation.
Lorena Santonocito cannot guarantee the absolute impregnability of the Internet, nor, therefore, the violation of data through fraudulent access to them by third parties. With regard to the confidentiality of processing, Lorena Santonocito shall ensure that any person who is authorised by Lorena Santonocito to process customer data (including its staff, collaborators and service providers) is under an appropriate obligation of confidentiality (whether this is a contractual or legal duty).
ACCURACY AND VERACITY OF THE DATA
As a user, you are solely responsible for the truthfulness and accuracy of the data you submit, exonerating Lorena Santonocito from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.
PERSONAL DATA OF THIRD PARTIES
In the event that the personal data provided belong to a third party, as a user you guarantee that you have informed said third party of this Privacy Policy and have obtained their authorisation to provide their data to Lorena Santonocito for the aforementioned purposes. Likewise, you guarantee that the data provided are accurate and up to date, and that you are responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.
CHANGES TO THE PRIVACY POLICY
Lorena Santonocito reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the changes will be announced on this page reasonably in advance of their implementation.
ADDITIONAL INFORMATION ON DATA PROTECTION
If you need additional information on data protection, you can send us an e-mail to lorena@thewordstale.com and, depending on the type of relationship you have with our entity and the processing of personal data that we carry out, we will provide you with the appropriate additional information.
